WHAT IS ETHERCAPITALE, AND WHAT ARE THE ACTIVITIES OF THE COMPANY?
Ethercapitale is a prominent representative of the international computer technologies market, Bitcoin encryption algorithms and mining, it is a developer of hardware and offers safe investments in this area.
IS ETHERCAPITALE A REGISTERED AND LEGAL COMPANY?
Yes, Ethercapitale is a legal company registered under the England and Wales international business companies act 2014 with a registration number 0919003.
WHO CAN BE YOUR CUSTOMER?
Any interested person can become the investor of Ethercapitale, no matter how well he or she understands the scope of our business and technical aspects of Bitcoin mining as a whole.
IS YOUR BUSINESS ESTABLISHED FOR A LONG TERM?
The company develops long-term relationships with customers and partners. Our business plan includes the phased development over the next 10 years, until at least 2027.
CAN I LOSE MONEY BY INVESTING HERE?
No, you can't lose money. We make every effort to ensure the safety of your assets.
HOW DO I OPEN MY ETHERCAPITALE ACCOUNT?
It's quite easy and convenient. Follow this link, fill in the registration form and then Click "Create account" button.
HOW CAN I MAKE A DEPOSIT?
In the "Make A Deposit" section of your account, select the necessary investment plan, enter the amount, select the payment source (send the amount from a Bitcoin wallet or invest from the account balance) and click on Spend button. After that, the system would suggest you a Bitcoin address where you need to send money. Note that you have to make this payment from your Bitcoin wallet.
WHAT PAYMENT TOOL CAN I USE FOR INVESTMENTS AND EARNINGS?
Given the fact that our company is involved in cryptocurrency mining, bitcoin is our only payment method.
WHEN REGISTERING I AM ASKED TO ENTER A BITCOIN ADDRESS. WHAT IS THAT?
Bitcoin address is your ID (account, wallet number), starting with 1 or 3 and containing 27-34 alphanumeric Latin characters (other than 0, O, I). The address can also be represented as a QR-code, it is anonymous and does not contain information about the owner. For example, 1TopMSEYstRatqTFn5Au4m4GFg7xJaNVN2 or 398Tt1WpEZ73CNmQviecrnyiWrnqRhWNLy.
HOW DO I KNOW THE CURRENT BITCOIN EXCHANGE RATE?
Use any online converter to find out about the actual value of Bitcoin. The most popular service is
http://preev.com
HOW MUCH CAN I INVEST HERE?
Each of your deposits can be for any amount from 0.001 BTC, and 300 BTC maximum. The number of such deposits is not limited.
I MADE A MISTAKE DURING THE REGISTRATION AND ENTERED AN INCORRECT EMAIL. HOW TO FIX IT?
You cannot. You can not change your username or email. The only solution is to re-register your account.
HOW FAST WILL MY DEPOSIT BE CREDITED INTO MY ACCOUNT?
Your deposit will be added after 3 confirmations of network. This process takes from 1 to 24 hours. If you still don't know what Bitcoin confirmations are visit this site and read information here:
http://bitcoinsimplified.org/learn-more/confirmations
WHAT IS THE BITCOIN CONFIRMATION?
All bitcoin operations are confirmed by a bitcoin network. Every single computer in the bitcoin network confirms your transaction, increasing the total number of confirmations. When the number of confirmations reaches a specific threshold, usually from 3 to 6, the funds appear in the recipient account. Usually, such a process takes from up to 90 minutes.
WHAT IF AFTER 6 CONFIRMATIONS MY ACTIVE DEPOSIT EQUALS 0?
Address the technical support service via the feedback form in the support section or via our support mail
support@ethercapitale.com
Include the following data:
- Your login
- The exact amount of the deposit in Bitcoin and
- The address, to which the payment was sent
HOW MANY DEPOSITS CAN I HAVE SIMULTANEOUSLY?
You can have several deposits, we do not limit their number. Each of your deposits has unique conditions, proper time of profit accrual and profit margins.
WHEN WILL THE FIRST PROFIT BE GENERATED?
Profit is generated on a daily basis, the first accrual will be after 1 day (24 hours).
DO I GET PROFIT EVERY DAY, EVEN ON WEEKENDS?
Yes, of course. Profit is generated on an ongoing basis, 7 days a week.
DO YOU MAKE PAYMENTS ON WEEKENDS?
Yes, profits are also accrued on Saturdays and Sundays.
IS THERE A POSSIBILITY OF AUTOMATIC REINVESTMENT OF PROFITS (COMPOUNDING)?
No, compounding is not provided.
CAN I MAKE A DEPOSIT DIRECTLY FROM MY BALANCE OR SHALL I FIRST WITHDRAW THE FUNDS?
Our system allows you to accumulate funds on the balance of your account, which you can use as a source for the creation of a new deposit.
HOW CAN I WITHDRAW FUNDS?
Login to your account using your username and password and click on "Withdraw Funds" section.
WHAT IS THE MINIMUM AMOUNT I CAN WITHDRAW?
You can create a request for withdrawal of any amount.
AFTER I MAKE A WITHDRAWAL REQUEST, WHEN WILL THE FUNDS BE AVAILABLE ON MY BITCOIN WALLET?
The system works in an automatic mode, which means that you get paid immediately after creating your query.
WHAT IS THE REFERRAL COMMISSION?
Ethercapitale offers 17 - 23% bonus of your direct referral initial deposit.
DO I HAVE TO HAVE MY OWN DEPOSIT IN ORDER TO RECEIVE REFERRAL COMMISSIONS?
To use your affiliate link and to receive referral commissions, it is not necessarily to have your own active deposit.
I CAN'T ENTER MY ACCOUNT! WHAT TO DO?
Check the login data: Your email and password. If you are sure you enter correct data, but it is not possible to access the account, use the password reset function, which is located below the login form. Click on forgot password link, type your username or e-mail and you'll receive a confirmation link to your email for resetting your password.
HOW CAN I CHANGE MY PASSWORD?
You can change your password directly from your members area by editing it in your personal profile.
I DIDN'T SET BITCOIN ADDRESS DURING REGISTRATION OR SPECIFIED IT WRONG. WHAT TO DO?
You can always add/edit your Bitcoin address in account when logged in.
I DON'T RECEIVE EMAILS FROM THE COMPANY, WHY?
Check the spam folder in your mailbox. If the problem is not solved, contact your email provider. We strongly recommend that you use the service Google mail (Gmail) service to work with the website.
HOW CAN I CHECK MY ACCOUNT BALANCES?
You can access the account information 24 hours, 7 days, 1 week over the internet.
MAY I OPEN SEVERAL ACCOUNTS IN YOUR PROGRAM?
Yes, but we strongly recommend that you register one account and use it for investment. It will allow to reduce load on the server and database, as well as prevent any possible problems.
CAN MY RELATIVES REGISTER FROM MY IP ADDRESS?
Yes, it is allowed
WHAT INVESTMENT TERMS DOES ETHERCAPITALE OFFER?
Ethercapitale offers 8 to 15% return of investment depending on your desired investment plan, where return of investment duration varies either daily, weekly, or monthly in accordance with your desired investment plan.
WHEN WILL I GET MY DEPOSIT BACK?
Yes, your deposit can be withdrawn after your investment cycle is due.
I MADE A REQUEST TO WITHDRAW PROFIT, BUT IT IS PENDING! WHAT TO DO?
The most likely cause of the payment delay is invalid Bitcoin address in your account, or its absence, check it out first.
HOW CAN I CANCEL A PAYMENT?
You can do it yourself in the Withdrawals History section by clicking [cancel].
MY WITHDRAWAL REQUEST IS PROCESSED, BUT THE AMOUNT DID NOT GET IN MY BITCOIN WALLET. WHY?
All cryptocurrency transactions are processed after 3 network confirmations. Just wait a little bit.
HOW CAN I CONTACT YOU IN CASE OF PROBLEMS ON THE WEBSITE?
You can contact us around the clock via the support email
support@ethercapitale.com or via our live chat option. We will promptly respond to any problems.
DO YOU CHARGE ANY FEES TO WITHDRAW FUNDS?
No, our clients do not have to bear any fees while withdrawing their funds.
WHAT DO I NEED TO DO TO EARN REFERRAL COMMISSIONS?
You just need to register and use your referral code to attract new investors.
DO I NEED TO HAVE OWN DEPOSIT TO RECEIVE REFERRAL COMMISSIONS?
No, own deposit is not mandatory.